4.3.1.1d Manage Auto-Payments : Manage Auto-Payments Detailed Process Model Description : 1.1 Evaluate Customer Account

1.1 Evaluate Customer Account
Reference: Manage Auto-Payments Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User evaluates the Customer's Account. Account Financial History, Billing History, Credit Rating, and Credit and Collection History may be reviewed. Control Central Alerts such as a Cash Only customer and other Dashboard information assist the CSR or Authorized User in determining eligibility for Auto Payment based on established business rules.
Entities to Configure
Available Algorithms

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