4.3.1.1d Manage Auto-Payments : Manage Auto-Payments Detailed Process Model Description : 1.9 Reduce Auto Payment Amount

1.9 Reduce Auto Payment Amount
Reference: Manage Auto-Payments Process Model - Page 1 for the business process diagram associated with this activity.
Group: Billing. Bill Completion
Actor/Role: CC&B
Description: Some of the Companies' business rules require to control and limit the amount of money that can be automatically debited from Customer's financial institution account. If such a limit exists for Customer's Account and Auto Payment Amount calculated in step 1.5 is greater than the indicated maximum withdrawal amount, system reduces Auto Payment Amount calculated in step 1.5 to the withdrawal maximum amount. This step is executed by batch and online billing processes.
Automated Process: System reduces Automated Payment Amount to the withdrawal maximum as required by established business rules as a part of batch Billing (Bill completion) process.
Manual Process: System reduces Automated Payment Amount to the withdrawal maximum as required by established business rules if CSR or Authorized User completes bill manually (this happens only if option to create Automated Payment at the bill completion time is selected and configured).
Note: System will not reduce Auto Payment Amount automatically if CSR or Authorized User creates Payment manually.
Entities to Configure
Process Names
Available Algorithms

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